Management report about the organisation. Case of Pentangelli Essay

Management report about the organisation. Case of Pentangelli - Essay Example In this report, an analyses of the case of Pentangelli, a restaurant, has been presented. The report presents and criticise the reward strategies followed by the management of restaurant to manage the overall performance of the employees. At the same time, the reports also presents different recommendations for formulating effective and efficient reward and development strategy, which can be used by the management of Pentangelli. In this last, the report presents different challenges which have to be faced by the management of Pentangelli while formulating new reward and development strategy. TABLE OF CONTENTS EXECUTIVE SUMMARY 1 TABLE OF CONTENTS 2 INTRODUCTION 3 PRACTICES OF REWARD AND DEVELOPMENT AND ITS IMPORTANCE 3 REWARD AND DEVELOPMENT PRTACTICES FOLLOWED BY PENTANGELLI 4 APPRECIATION AND RECOGNITION 4 REPUTATION MANAGEMENT 5 PROMOTIONS 5 CHALLENGING WORK 5 OPPORTUNITIES FOR GROWTH AND DEVELOPMENT 6 PRACTICES OF REWARDS AND DEVELOPMENT WHICH CAN BE ADOPTED BY PENTANGELLI 6 SHARING OF PROFIT 6 EMPOWERING THE EMPLOYEES AND DECENTRALIZED DECISION MAKING 7 PAID LEAVES 7 MEDICAL BENEFITS AND INCENTIVES 8 CHALLENGES FACED BY THE PENTANGELLI WHILE DEVISING A STRATEY FOR REWARD AND DEVELOPMENT 8 CHALLENGES IN PROFIT SHARING 8 CHALLENGES FACED IN PROVIDING PAID LEAVES 9 CHALLENGES RELATED TO CENTRALIZED DECISOIN MAKING 9 ... This report aims to analyze the organizational structure of Pentangelli and the rewards system that can boost up the performance of its employees. Pentangelli is a chain of restaurants. The analysis of the structure will find out that how the organizational structure of this restaurant has impacted on the performance of its managers. The role of rewards and benefits is also analyzed to see their impact on the employees’ motivation and job satisfaction. The analysis of organizational structure will help to make appropriate changes in the structure to get the desirable outcomes. The reward system will be designed after analyzing that what benefits and compensations will attract the most to the employees of the restaurants. The rewards will be designed in such a way that will boost up the performance of employees in the organization. The impact of performance management techniques will also be analyzed for making the recommendations for proper performance management system in a c omplete chain. PRACTICES OF REWARD AND DEVELOPMENT AND ITS IMPORTANCE It has been identified in several researches that reward and compensation system has a highly considerable impact on the performance of employees (CIPD, n.d.). The rewarding system leads to the motivation of employees and employee motivation is the basic driver of job satisfaction (Hutchinson, July 2013). A good reward system is also used to improve the relationship of employer and employees in the organization. There are two types of reward system that are financial and non financial. It has been determined in several researches that Non financial rewards comparatively have two or three times greater impact on the employees’ motivation, Maritz (2007). REWARD AND DEVELOPMENT PRTACTICES

Customer Orientation Essay Example | Topics and Well Written Essays - 2250 words

Customer Orientation - Essay Example The subject of customer orientation, that was discussed in this essay has become a subject of interest not only to the business world, but also to the scholarly world. In the recent past, companies have committed a lot of resource on researching on the subject of customer orientation behavior and building of organization culture that is customer oriented. There have been systematic effort by many companies to come up with programs especially in their production and sales department that are customer oriented. Companies have encouraged their sales people to implement behavior which are customer oriented and which focus on the integration of marketing concepts and customer oriented behaviors. Satisfaction of customers has been the guiding principle in the operation of many companies. Concept places more emphasize on the need to listen to the needs of the customer. In this regard it tries to find out what kind of products the customer needs in the market and what response customer gives about the product that they are provided with. The researcher then concluds that this concept as used in management and business can be seen as a way of staying closer to the customers or putting the customer at the to pf o the organization chart. This means that the customer become the most important person in the business organization. It is also stated that the main focus of customer orientation is in production and in sales. This knowledge will help the researcher to provide his customers with servicers that are tailored to their needs. ... This means that the customer become the most important person in the organization. The main focus of customer orientation is in production and in sales. (Berneisten, 2004) Which behavior can be considered as customer oriented There are several behaviors which can bee seen as customer oriented. These are behavior and actions that are aimed at meeting the satisfaction of the customers. These action include thinking and talking about clients, assessing customer perception, resolving priority issue in favor of customer, making amends for poor treatment of customers, employing any policy at hand in order to satisfy the needs of the customers, re-aligning processes and redeployment of resource which are geared toward ensuring high quality services to the customers, and many other action all which are aimed at satisfying the needs of the customers. (Hunt, 2000) Therefore customer oriented actions are those actions which will be opposed to sales action that are geared toward achieving immediately increased sales of a product rather than satisfying the needs of the customers. Sales oriented actions are geared towards achieving immediate sales with no regard to the benefit the product will have on the customers. Therefore as opposed to sales oriented actions, customer oriented actions will be looking at satisfying the needs of the customer and hence it will involve collecting the view of the customer about products and services and likewise giving redeploying service and process to suit the needs of the customers. How can a corporate create a customer oriented culture The culture of a corporation is one of the most important aspects that determine how an organization performs. Different Corporations have been known by different culture where they

Psychological effects of bullying Essay Example | Topics and Well Written Essays - 250 words

Psychological effects of bullying - Essay Example Dombeck, in his article, talks about long term effects of bullying. First, he has defined the concept of bullying and has focused mainly on children. After that, he has thrown light upon the fact that bullying disturbs the emotional health of children. The person loses self-confidence and self-respect and stops believing in his abilities which hinders with his performance when he confronts challenging situations. Dombeck has also given short lists regarding both short-term and long-term effects of bullying, and has given some solutions as to how to combat bullying. Lopez-Duran has mentioned some studies that he read. He has elaborated on one study and has mentioned its participants, methodology and results. He states that the results showed that females were more prone to getting psychologically disturbed than males. Females more often develop psychological disorders and social isolation when they grow up. Among boys, it is not the bullying that results into psychotic disorders, but the reasons why they fall prey to bullying are what develop emotional disturbances in them. Bennett, Elizabeth. â€Å"Psychological Effects of Bullying Last a Lifetime.† K12 Academics. K12academics.com, 2009. Web. 28 June 2011. . Dombeck, Mark. The Long Term Effects of Bullying. Depression: Major Depression and Unipolar Varieties. CenterSite, LLC., 2007. Web. 28 June 2011. . Lopez-Duran, Nestor. â€Å"Bullies and Victims: Boys will be Boys or a Symptom of Distress?† Child Psych. N.p., 2009. Web. 28 June 2011.

International Accounting Perspectives Coursework

International Accounting Perspectives - Coursework Example Being developed after an international consultation, international financial reporting standards are made after a due process. The standards are made through a process that consists of six stages. These includes setting the agenda, planning the project, developing and coming up with the discussion paper, developing and publishing the exposure draft, developing and publishing the standard and after the standard is issued. One of the major features of international financial standard includes fair presentation and complying with IFRS. This implies that all the transactions must be represented in a faithful manner. The income, expenses, liabilities and assets must be represented as outlined by the IFRS framework. The second feature of International Financial Reporting is that it ensures the principle of going on concern. This implies that financial statements must treat a business as a going on concern unless the owners want to cease trading or liquidate the company. Other key features of International Financial Reporting include offsetting, frequency of reporting, accrual basis of accounting, materiality, consistency of presentation and comparative information. One of the major goals of International Financial Reporting Standards is to provide guidance for the preparation of financial statement instead of setting rules that an industry is supposed to follow while it is reporting its financial position. It is worth to note that by use of International Financial Reporting Standards especially by firms operating globally, it is possible to emulate a reporting language that can be easily understood by auditors and investors. With more than 100 countries requiring all the public companies to apply the IFRS, the accounting policies globally will greatly improve by 2015. International Accounting Standards Board (IASB) was formed in March 2001 in United States as a non profit firm. During the establishment of the organization, the purpose was

Moral Effects of Advertising Assignment Example | Topics and Well Written Essays - 2000 words

Moral Effects of Advertising - Assignment Example Creativity is highly cultivated in the advertising department and organizations spend billions of money in creating them. The media, newspapers, radio, internet, and television have been commercialized and host the biggest percentage of advertisements. The media has become a platform for sales, and most of its revenue come is from advertising. Most of them have adverse effects on individuals, society, and environment. People have increased their consumption and resources have are strained due to increased demand. Advertisements falsify products through their language and create products that do not exist. Advertising exaggerates product qualities and adds non existing features, which create a hunger feeling for style in the minds of recipients. This has eroded morality of advertisers, and they use all kinds of slogans to sell their products. According to Mukesh & Ranju (2010), advertisers use terms such as government approved even on counterfeit products. These slogans are misleading and deceptive and encourage unfair trade practices. They create differences in products, which do not exist, and en up confusing consumers. Insurance advertisements are used to instill fear on people. They create insecurity in the minds of people without insurance covers due to uncertainty of the future. They are very persuasive and create a mind position of the viewers that only an insurance cover can satisfy their needs. Such advertisements force people to buy or acquire substandard products or those they do not need. According to Allan & Paul (1997), the general public beliefs’ advertising hazardous products such as cigarettes and alcohol is immoral and dangerous. The congress may have passed laws to ban such advertisements on radio and television, but these companies sponsor sports events and celebrity endorsement. Health officials urge advertising agencies such as the media to avoid such advertisements, but these agencies are beneficiaries. Cigarette advertising is misl eading and encourages children, adolescents and other individuals to smart smoking. These advertisements use attractive adventures and several youths are lured to smoking and alcohol drinking. Some of these advertisements are associated with vigorous athletics. They appear on race cars and sponsorship banners and are accompanied by slogans aimed at attracting people. Smoking has dangerous effects on health and is a leading legal killer substance in the world. Women magazines collect a lot of revenue from tobacco adverts. The use of â€Å"slim† and â€Å"thin† in these adverts illustrate weight loss in women, which attracts several women into smoking. Berger (2011) argues that advertising has affected socialization skills of people. Socialization is the process by which the society teaches individuals how to behave: rules to obey, roles to perform, and values to hold. Traditionally, this was done by parents, educators, religious leaders, and peers. Advertisements throug h the mass media have taken up this role with consequences that are mostly negative. Billboards and screens are splashed with adverts containing celebrities and role models to several people. The recipients are forced to copy the lifestyles of these people, which include using products they were advertising. Models appear in condom advertisements, and this attracts several teens to sexual activities. An advantage of such an advertisement is that, they use protection and avoid STDs and

International Accounting Perspectives Coursework

International Accounting Perspectives - Coursework Example Being developed after an international consultation, international financial reporting standards are made after a due process. The standards are made through a process that consists of six stages. These includes setting the agenda, planning the project, developing and coming up with the discussion paper, developing and publishing the exposure draft, developing and publishing the standard and after the standard is issued. One of the major features of international financial standard includes fair presentation and complying with IFRS. This implies that all the transactions must be represented in a faithful manner. The income, expenses, liabilities and assets must be represented as outlined by the IFRS framework. The second feature of International Financial Reporting is that it ensures the principle of going on concern. This implies that financial statements must treat a business as a going on concern unless the owners want to cease trading or liquidate the company. Other key features of International Financial Reporting include offsetting, frequency of reporting, accrual basis of accounting, materiality, consistency of presentation and comparative information. One of the major goals of International Financial Reporting Standards is to provide guidance for the preparation of financial statement instead of setting rules that an industry is supposed to follow while it is reporting its financial position. It is worth to note that by use of International Financial Reporting Standards especially by firms operating globally, it is possible to emulate a reporting language that can be easily understood by auditors and investors. With more than 100 countries requiring all the public companies to apply the IFRS, the accounting policies globally will greatly improve by 2015. International Accounting Standards Board (IASB) was formed in March 2001 in United States as a non profit firm. During the establishment of the organization, the purpose was

Assessment item 4 Report Essay Example | Topics and Well Written Essays - 750 words

Assessment item 4 Report - Essay Example Pepsi was able to maintain such big reputation in international markets because of their innovative distribution strategies. This paper briefly analyses the distribution strategies of Pepsi in international markets. Distribution strategies of Pepsi Pepsi has concentrated in developing a wide range of distribution channels like, supermarkets/retail stores, fountain/restaurant, convenience stores, vending machines etc for marketing their products. Their product distribution philosophies or objectives were based on; making available all or most of the products in its portfolio within a distance easily reachable by consumers. Pepsi has realized that the beverage market is highly competitive and the customers may not take many efforts in locating the products. Most of the customers who like to purchase a soft drink will select the drink which is easily accessible to them. They will never travel long distances to purchase a soft drink even if they like a particular drink very much. Pepsi k nows better about the above consumer psychology and they structured their distribution channels in such a way to meet the customers at their doorsteps rather than asking the customers to travel lengthy distances in search of Pepsi products. In order to meet the above objective of shortening the distance between the customers and Pepsi products, â€Å"PepsiCo had developed various distribution models to offer its products and services to customers including the Direct Store Delivery (DSD), Broker Warehouse Distribution (BWD) and Vending & Food Service (V&FS) systems etc† (PepsiCo's Distribution and Logistics Operations, n. d). Advanced logic systems were also incorporated to the distribution channels in order to ensure hassle free transport of Pepsi products across the world. Moreover, in order to serve the customers more effectively and efficiently, Pepsi has made agreements with the local bottling companies. Direct channels, retailer channels, wholesaler channels, agent or b roker channels, dual channel or multiple channels etc are some of the common channels opted by product manufacturers to distribute their products. The distribution channels is selected based on the nature of the product, type of customers, market size, the producer’s level of control, the size of the producing company, the size of the retailers etc (The Retail Distribution Channel, n. d, p.36). PepsiCo is one of the largest companies in the world and they can opt for any type of distribution channels because of their immense financial capabilities. Pepsi has made use of different distribution channels based on the geographical characteristics and the cultural and economical aspects of the country in which they operate. For example, in countries like America and Middle East, Pepsi vending machines are available large in number whereas in countries like India instead of vending machines,